Terms & Condition

These Terms of Use ("Terms of Use") are an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, along with the amended provisions related to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. These Terms of Use do not require any physical, electronic, or digital signatures.

These Terms of Use are a legally binding document between the merchant and Janseva (both terms defined below). These Terms of Use shall govern the relationship between the merchants registered on the ‘Janseva for Business’ platform (“Merchant” or “You” or “Your” or “Yourself” or “User”) and mandate the terms on which the merchant avails Janseva services and accesses the platform (both terms defined below).

Please read the Terms of Use carefully before using the platform, Janseva services (both terms defined below), and the dashboard that gives you access to information related to the Janseva  services (“B2B Dashboard”). By accessing the B2B Dashboard or accepting the electronic mail sent to you by Janseva  containing these Terms of Use, you accept these Terms of Use and agree to be legally bound by the same. If you do not agree with these terms, please do not use the platform or avail of any Janseva services being offered through the platform.

Janseva reserves the right to change these Terms of Use from time to time. It will be presumed that the merchant has consented to any such changes if and when the merchant accesses the platform or avails of Janseva  services. The merchant may decline such changes by discontinuing access to the platform or by not availing of Janseva  services.

The B2B Dashboard, the website https://janseva.co/, and the mobile application ‘Janseva’ are technology platforms owned and operated by Janseva, which enables the merchant to connect with independent third-party logistics service providers (“Delivery Partner”) to pick up and drop off packages for the merchant from one location to another. All of such properties are collectively referred to as the “Platform.”

Janseva merely acts as a technology platform that allows the merchant to connect with the Delivery Partner. You hereby agree and acknowledge that the role of Janseva is limited to operating and managing the platform and providing Janseva services (defined below). You hereby further agree and acknowledge that Janseva does not in any manner provide logistics services, nor is the Delivery Partner an employee or an agent of Janseva. The Delivery Partner is an independent third-party logistics service provider.

Use of and access to the platform is offered to you upon the condition of acceptance of (i) these Terms of Use, (ii) any agreement signed by you with Janseva, (iii) the Privacy Policy available at https://janseva.co/privacy_policy, and (iv) any amendments made by Janseva at its sole discretion and posted on the platform from time to time.